Tiger Hong Security Services & Consultants has been unionized since 9 March 2012. Both the Union of Security Employees (USE) and Tiger Hong Security Services & Consultants have enjoyed strong labour management relations through regular discussions and active sharing on the security industry. In its efforts to safeguard workers,the company signed a Collective Agreement with USE. During negotiations, the company was responsible to better the terms and conditions of employment, wherever possible. It is also one of the few security agencies that gives variable bonuses and provide a flexible benefit of $250, allowing its employees to claim medical-related expenses. The move has led to an overall improvement in benefits for the employees. Tiger Hong Security Services & Consultants Pte Ltd also pays the union membership in full for all its eligible security officers.